Legal
Last updated: May 2026
Welcome to Pawova. By using this website or purchasing our products, you agree to the following terms.
Pawova provides physical pet products, digital educational products, behavioral support resources, and informational content for pet parents. Our goal is to provide calmer, more supportive guidance during important moments of pet parenthood.
We do our best to present products and descriptions accurately. However, colors may vary between screens, packaging may change slightly over time, and availability may change without notice.
Pawova digital products are intended for personal use only. You may not redistribute, resell, reproduce, publicly share, upload, or republish our digital materials without permission.
Due to the nature of digital products, digital purchases are generally non-refundable once delivered or downloaded.
Shipping times shown on the website are estimates only.
Please note that some Pawova products include personalization or custom preparation, which may require additional processing time before shipment.
Delays may occur due to personalization and preparation time, carrier issues, customs processing, weather conditions, or high seasonal demand.
Pawova is not responsible for delays outside our direct control.
Pawova content is educational in nature. Our products, articles, and digital guides do not replace veterinary care, medical treatment, individualized behavioral consultation, or emergency services.
If your dog shows severe distress, aggression, illness, injury, or safety concerns, please contact a qualified professional.
You agree not to misuse the website, attempt unauthorized access, copy or exploit Pawova content without permission, or interfere with website functionality.
Pawova provides products and educational resources in good faith. However, pet behavior and health can vary widely between individuals.
Some items included with our products, such as the play ball, are small enough to present a choking or swallowing hazard if used without supervision or if damaged through chewing. Products should be used under adult supervision and inspected regularly; Pawova is not responsible for injury resulting from unsupervised or improper use.
To the fullest extent permitted by applicable law, Pawova is not liable for injuries, behavioral outcomes, misuse of products, or decisions made based on educational content.
We may update these Terms of Service as Pawova evolves. Continued use of the website means you accept the updated terms.
For questions regarding these terms, contact support@pawova.co.
