Legal
Last updated: May 2026
At Pawova, we believe pet parenthood should feel calmer, safer, and more supported. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase our products.
When you use Pawova, we may collect information you provide directly, including your name, email address, shipping address, billing information, order details, and messages sent through contact forms or customer support.
We may also collect limited technical information such as browser type, device type, pages visited, time spent on the website, cookies, and analytics data. This helps us improve the website experience and understand how visitors use our resources.
We use your information to process and fulfill orders, deliver digital products, provide customer support, improve website functionality and content, communicate updates related to your purchase, and maintain website security.
We do not sell your personal information.
Payments are processed securely through trusted third-party payment providers. Pawova does not store full credit card or payment information on our servers.
Pawova may use cookies and analytics tools to understand website traffic, improve performance, and remember user preferences. You may disable cookies through your browser settings if preferred.
If you contact us or place an order, we may send order confirmations, delivery updates, digital product access information, and customer support responses. You may unsubscribe from non-essential emails at any time.
You may request to access your personal information, update incorrect information, request deletion of your data, or unsubscribe from marketing communication.
To make a request, contact us at support@pawova.co.
Pawova products and resources are intended for adults responsible for pet care. We do not knowingly collect personal information from children.
Pawova resources and digital products are educational in nature. They are not a substitute for veterinary care, professional behavioral consultation, or emergency medical advice.
We may update this Privacy Policy from time to time as Pawova grows and evolves. Updates will be posted on this page.
